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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alyson Hand

Alyson Hand

March 26, 2026

5  out of  5
rating by Alyson Hand
"Bridgett was a big help and wonderful to work with!!"
We responded:
"Thank you, Alyson! I'm happy to hear that Bridgett was such a great help and made your experience enjoyable. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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G2 Fitness

March 26, 2026

5  out of  5
rating by G2 Fitness
"My Secret Agent Woman Bridgette is over the top. You do not realize what great of an asset she is to your company."
We responded:
"Thank you for your feedback! I'm glad to know that Bridgette has been such a valuable asset. We appreciate having her on our team. If you need any further assistance, feel free to reach out!"
Profile photo of Diana Adams

Diana Adams

March 10, 2026

5  out of  5
rating by Diana Adams
"Hello, I don't know where to begin to speak of Bridgett. She is very personable and so sweet. She cared about my situation as to why I was changing car insurance companies. I talked with her in the same manner I would with someone I've known for a long time. I feel I made a friend. I actually think we are. She is a very caring person. She's a keeper......so, don't let her go. I'm grateful she's the one I encountered. Thank you so much"
We responded:
"Hey, Diana! Thank you for taking the time to share your experience with Bridgett. She truly enjoys getting to know the people she works with and making conversations comfortable and genuine. It’s great to hear she took the time to understand your situation while helping with your car and renters insurance. We appreciate you recognizing her caring personality. Bridgett will be so happy to read your message. We’re grateful she was able to assist you. Thank you again for your review."
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frances clendenin

March 9, 2026

5  out of  5
rating by frances clendenin
"Bridget was amazing. She was quick in her response and helped me get a better rate and get away from my old insurance carrier. She showed great customer service and care with all of her responses both calls and emails. I am so glad to have her as my agent. I feel like State Farm is so much more personalized than my previous insurance company (progressive). They were all automated and hard to get ahold of. Everything was done by computer. Thanks for all of your help Bridget!"
We responded:
"Thank you, Frances, for sharing your experience! I'm happy to hear that Bridgett provided such excellent service and helped you find a better rate. We strive to offer personalized support, and it's wonderful to know you feel that difference with us. If you need anything else, feel free to reach out!"
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Romaro Winphrie

February 23, 2026

5  out of  5
rating by Romaro Winphrie
"She was very patient with me. Answered ever question. Got a great quote with no pressure to get everything done"
We responded:
"Thank you, Romaro! I'm happy to know you had a positive experience with our team. It's great that you felt comfortable and unpressured while getting your quote. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Aaron Cash

Aaron Cash

February 15, 2026

5  out of  5
rating by Aaron Cash
"Zach and his team deliver outstanding service from start to finish. They’re extremely responsive, knowledgeable, and genuinely focused on finding the best coverage for your needs. The entire process was smooth, transparent, and surprisingly easy — no confusion, no pressure, just great guidance and solid options. You can tell they truly care about their clients and take pride in what they do. If you want reliable insurance support and a team that actually follows through, Zach Bradley’s office is a fantastic choice. Highly recommend."
We responded:
"Aaron, We are happy to have you as a part of our State Farm family, thank you for being a loyal customer over all the years! - Zach"
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Todd Lampeter

February 10, 2026

5  out of  5
rating by Todd Lampeter
"I’ve had an excellent experience with this insurance agency. Their customer service is top‑notch—friendly, responsive, and truly focused on helping you understand your options. They take the time to explain everything clearly, without rushing or using confusing jargon, which made the whole process feel easy and stress‑free. It’s rare to find a team that combines professionalism with genuine care, but they do it effortlessly. Highly recommend to anyone looking for an agency that puts their clients first."
We responded:
"Thank you, Todd, for your wonderful feedback! I'm glad to hear that our team made your experience easy and stress-free. We always aim to provide clear and friendly service. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
Profile photo of Joseph Goodyear

Joseph Goodyear

December 2, 2025

1  out of  5
rating by Joseph Goodyear
"I have been insured by State Farm in Canal Winchester for 48 years. State Farm recently inspected ( I use that term lightly) my house and determined I need a new roof (which is not true). A couple weeks ago , I went to Zach Bradley's office to have them explain this determination. His co-worker pulled my policy up and couldn't find the inspectors pics. She went to the office next door (Zach's) and she communicated to me that they would have State Farm come out for a more thorough inspection. At no time on this day did Zach interact with me and he had multiple opportunities. Today, I re-visited Zach Bradley's State Farm Canal Winchester office since I have had no communication since my last visit. No inspection of my house had been scheduled. At that time, I let Zachs agent know that I would be canceling my auto and home insurance with them (after 48 years)and be looking elsewhere for my insurance needs. It took his employ approximately 20 seconds to complete the cancellation. No asking me to stay, no how can we make this better, no would you like to talk to Zack and not even a thank you for all your years of service...and again...no interaction with Zach who was sitting in the office next door. Sad! Roger White's customer service was impeccable."
We responded:
"Hi Mr. Goodyear. I apologize that your recent interactions with of agency did not meet the high standards of service that you deserve and expect from us. While we did not communicate this to you, and that is absolutely an error on our part, we had been in contact with underwriting and reviewing the survey in detail following your initial visit to the agency. I would be more than happy to discuss this with you more. I have been in and out of the office due to illness but I am happy to arrange a time to meet in person or speak over the phone. Thank you. "
Profile photo of Terra Ross

Terra Ross

July 18, 2025

5  out of  5
rating by Terra Ross
"Bridgett S is a great agent! She worked hard to get me the best rate for my car insurance."
We responded:
"Thank you for your review, Terra! I'm happy to hear that Bridgett S provided you with excellent service and helped you find a great rate for your insurance. Our team is dedicated to providing top-notch service, and it's wonderful to know we're meeting that goal. If you ever have any questions or need further assistance, feel free to reach out!"
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Zack Leddingham

March 31, 2025

5  out of  5
rating by Zack Leddingham
"Good group of folks to work with!"
We responded:
"Thank you, Zack! I'm happy to hear that you enjoyed working with our team. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Tyler Wald

Tyler Wald

February 22, 2025

5  out of  5
rating by Tyler Wald
"I truly feel that Zach and team are always looking out for my best interests, very helpful!"
We responded:
"Thank you, Tyler, for your wonderful feedback! I'm glad to know that you feel supported by our team. We're always here to help with your insurance needs. If you have any questions or need assistance in the future, don't hesitate to reach out!"
Profile photo of Jay Bowser

Jay Bowser

October 9, 2023

5  out of  5
rating by Jay Bowser
"Just got off a phone call with this office and wanted to drop a review - I've been so thankful to have Zach Bradley's office as my insurance agents! Over the summer, our vehicle was declared a total loss after being smashed by a tree during a storm. During the entire process, they were extremely helpful, going above and beyond to make sure that we were taken care of. We are State Farm customers for life after this experience, I can't imagine insurance done better!"
We responded:
"Jay, thank you for your kind comments! We are happy to hear you had a positive experience filing a vehicle claim with us. Our team takes pride in providing our customers with a stress-free claims process and top-of-the-line service, so your feedback is greatly appreciated. We are thankful for your trust in our office to help secure what matters most."
Profile photo of Vickie Glover

Vickie Glover

June 8, 2023

5  out of  5
rating by Vickie Glover
"The people are knowledgeable and give good customer service."
We responded:
"Thank you for the five-star review, Vickie! Our team appreciates you!"
Profile photo of Matthew Wickman

Matthew Wickman

March 24, 2022

5  out of  5
rating by Matthew Wickman
"Bridgett was amazing and everything a person could want when assisting you and helping you to make a decision. I’d recommend her as well as Zach Bradley to anyone who is looking!"
We responded:
"Matthew, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Irish George

Irish George

December 31, 2021

1  out of  5
rating by Irish George
"Called 3 times and left 3 messages wanting to switch insurance companies. I never received one call back so progressive got my money."
We responded:
"Irish, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
Profile photo of Aaron Konkler

Aaron Konkler

May 12, 2021

4  out of  5
rating by Aaron Konkler
"Been with State Farm for years. Zach is a great person to deal with, friendly, caring and always happy to help with any questions you may have."
We responded:
"Aaron, your continued loyalty to our State Farm office is very much appreciated. Thank you for trusting our agency! - Zach"
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Carol Torres

March 25, 2021

5  out of  5
rating by Carol Torres
"Very pleasant and accomodating"
We responded:
"Carol, Thanks for your kind feedback! - Zach"
Profile photo of Matthew Shepard

Matthew Shepard

March 15, 2021

5  out of  5
rating by Matthew Shepard
"They’ve always been super attentive when I have questions or concerns. I have always had great experiences with any claims as well. I would definitely recommend."
We responded:
"Matthew, We're proud too serve your insurance needs! Thanks for the great feedback! - Zach"
Profile photo of Joseph Tope

Joseph Tope

February 24, 2021

5  out of  5
rating by Joseph Tope
"had to find a new insurance carrier after my divorce. luckily Jessica Shepard and Zach came to the rescue. amazing service and always there to answer any question i have. would give 6 stars if i could"
We responded:
"Joseph, I'm so glad we we're able to give you support in your time of need! My agency appreciates your business! You're a six star customer! - Zach"
Profile photo of Larry Whitaker

Larry Whitaker

January 22, 2021

5  out of  5
rating by Larry Whitaker
"Would highly recommend Zach Bradley State Farm Insurance to everyone. They definitely treat you like family, especially during this pandemic."
We responded:
"Larry, Thank you for taking a moment to share this wonderful feedback! You will always be family at our State Farm Agency! - Zach"
Profile photo of Antonio Holman

Antonio Holman

January 22, 2021

5  out of  5
rating by Antonio Holman
"I've had Zach as my agent for a few years now and he always makes sure I'm satisfied and is always ready to fix whatever issues (if any)"
We responded:
"Antonio, Your continued loyalty to my agency is very much appreciated! Thank you for your kind words as we're grateful to have you as a customer! - Zach"
Profile photo of Honorine Diari

Honorine Diari

September 21, 2020

5  out of  5
rating by Honorine Diari
"Nice lady."
We responded:
"Honorine, Thank you for this wonderful review! - Zach"
Profile photo of Jan New

Jan New

July 12, 2020

5  out of  5
rating by Jan New
"Always friendly, knowledgeable & quick to help."
We responded:
"Jan, thank you for the great feedback on your experiences with our team! - Zach"
Profile photo of Rebecca Bangert

Rebecca Bangert

May 7, 2020

5  out of  5
rating by Rebecca Bangert
"Jeff was so informative, kind and I’m happy to now be insured by a local business. I got exactly what I wanted on my policy, keeping within my budget with no pressure."
We responded:
"Rebecca, I appreciate you leaving us a positive review! Jeff is a phenomenal teammate and we are so glad to have him on our team. - Zach"
Profile photo of Pankaj Trivedi

Pankaj Trivedi

April 20, 2020

5  out of  5
rating by Pankaj Trivedi
"The level of service courtesy and help is unbelievable recommend to contact him before making any choice u will not be regretted"
We responded:
"Pankaj, Thank you so much for taking a moment to provide us a great review! - Zach"